Privacy Policy

At Saskatoon Deck Shop, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.

This policy applies solely to information collected through our website and through direct communication with our business, including phone calls, emails, and text messages.

Information We Collect:

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form on our website

  • Request a quote or consultation

  • Call, email, or text our business

  • Schedule a service or appointment

  • Communicate with us regarding a project

This information may include:

  • Name

  • Phone number

  • Email address

  • Property address

  • Project details or photos

  • Service history or appointment information

We only collect information that is necessary to respond to your inquiry, provide services, or communicate with you about your project.

How We Use Your Information

The information we collect may be used to:

  • Respond to inquiries and provide quotes

  • Schedule and manage appointments

  • Send job updates, reminders, or service notifications

  • Provide invoices, estimates, and project communications

  • Improve our services and customer experience

  • Send occasional updates about services, promotions, or company announcements (unless you opt out)

We do not sell or rent your personal information to third parties.

Text Messaging (SMS) Communications

If you provide your phone number, you may receive text messages from Saskatoon Deck Shop related to:

  • Appointment confirmations or reminders

  • Project updates

  • Quote or invoice notifications

  • Customer support responses

  • Occasional promotional messages

Message frequency may vary depending on your interaction with our business. Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying:

STOP – to unsubscribe from text messages
HELP – for assistance

You can also contact us directly to be removed from messaging communications.

Information Sharing

We only share personal information when necessary to operate our business or provide services to you.

This may include trusted service providers such as:

  • Website hosting and marketing providers

  • Customer management and scheduling software (such as Jobber)

  • Payment processors

  • Service partners involved in fulfilling your project

These providers only access information necessary to perform their services and are not permitted to use it for other purposes.

Our website is hosted and maintained by Zeal Media, a digital marketing agency based in Canada. They may occasionally access website data strictly for maintenance, support, or marketing services on our behalf.

Data Security

We take reasonable precautions to protect your personal information. Security measures include:

  • Secure website connections (HTTPS encryption)

  • Restricted access to sensitive information

  • Secure systems for storing customer information

  • Limiting data access to employees who require it for their job responsibilities

While we take strong precautions, no method of online transmission or electronic storage is completely secure.

Your Access and Control Over Your Information

You have the right to:

  • Request to see what personal information we have about you

  • Request corrections to inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing or promotional communications

  • Withdraw consent for future contact

To make any of these requests, please contact us using the information below.

Business Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Saskatoon Deck Shop

Phone: 306 664 0095
Email: admin@saskatoondeckshop.com
Website: www.saskatoondeckshop.com

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. Any updates will be posted on this page with the revised effective date.

Holiday Hours Notice

Please note our Christmas and New Year hours of operation:

  • December 23: Open until 12:00 PM

  • December 24 – January 1: Closed

  • Regular business hours resume on January 2

We wish you a Merry Christmas and a Happy New Year.

Thank you for your continued support.